Company Info  > Values & Guiding Principles

Values & Guiding Principles

Integrity
Honesty and fairness guide us. We possess sound character. We always do the right thing and take the high road whenever possible.

Customers/Stakeholders
Customers are our lifeblood. They include clients, concierges, readers snd co-workers. We are obsessed with total customer satisfaction. Customers are the focus of everything we do. Going out of our way to satisfy a customer is a way of life at O'Malley-Magnusson Publishing Group, LLC.

Teamwork
Teamwork powers the company's success. We treat our fellow employees with the respect and dignity in which we expect to be treated. We recognize the power of teamwork and that the team is greater than the sum of its individual parts.

Profits
Profits are the ultimate measure of our ability to provide future opportunities. We are committed to operating a profitable company in order to survive and grow.

Positive Attitude
Nothing ensures success more than a positive attitude. We are in control of our attitudes and therefore in control of our success.

Productivity
Work is honorable and valuable. We apply our total effort to our work. We vigorously and intensely pursue the goals of the company.

Continuous Improvement
Always striving for excellence and never settling for less, we are committed to constantly bettering our performance.

Openness
Continuous, open and candid communication up, down, and across the company builds the trust and commitment of all employees. In addition, positive debate and exchange of ideas is critical to building a great company.

Responsibility
We accept personal responsibility for the equipment, software, assets, and appearance of the company which are assigned to our care. We all strive to take a "buck stops here" attitude toward our work.

Creativity
Creativity is a key element to our success. We must keep ourselves at the cutting edge of our stakeholders and customer's needs and come up with creative solutions, products and services to help achieve their needs.

Professionalism
We always maintain a professional approach to our jobs. In addition, we must conduct our business discussions in an appropriate, business like fashion.